Frequently Asked Questions (FAQ)

1. Are your shoes really handmade?

Yes! Every pair of our men's shoes is 100% handmade by skilled artisans, ensuring premium craftsmanship, comfort, and durability.

2. What is your return policy?

We offer a 30-day return policy. If you're not satisfied with your purchase, you can return unworn items within 30 days of delivery for a full refund or exchange.

3. How long does delivery take?

Our standard delivery time is 4 to 6 business days after your order is processed.

4. Do you ship outside the United States?

Currently, we ship all over the USA only. We are working on expanding internationally soon!

5. How can I track my order?

Once your order is shipped, you’ll receive a tracking number via email so you can follow your delivery in real time.

6. Can I exchange my shoes for a different size?

Absolutely. If your shoes don’t fit quite right, contact us within 30 days to initiate an exchange.

7. What sizes do you offer?

We offer a wide range of men’s sizes. Size availability may vary by style, so please check the product page for details.

8. Are your shoes true to size?

Yes, our shoes are designed to fit true to standard U.S. sizes. If you're between sizes, we recommend sizing up for the best fit.

9. What materials are used in your shoes?

We use only high-quality, ethically sourced materials including genuine leather and durable soles to ensure long-lasting comfort and style.

10. How should I care for my handmade shoes?

To extend the life of your shoes, keep them dry, use a shoe tree, and polish them regularly with a high-quality leather conditioner.